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PT Please help me..

I belong to two groups and one has been accessible, however the other one has not been for the last 4 days it just says "sorry " with a quick explanation . Id appreciate any help as I really need to access my other group
thanks
BALANCE


Sat. Feb 11, 7:59pm

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clear your cache, and totally close your internet browser. Then try to log back in and tell us if you're having a problem

Lori, Customer care, PEERtrainer

Sunday, February 12, 2012, 3:52 PM

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thank you lori for your response..I still am having problems. I can access my one group but not the other it just says " we are sorry but the page or file you are looking for can not be uploaded. I have had thei group for three years and have never had an issue any help would be appreciated.
The group is "Sisterhood of the traveling runners"

Monday, February 13, 2012, 9:58 AM

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We troubleshooted this and can access it. Must be something in your cache. Can you clear again, make sure you close your browser, reboot your computer? Sorry for your trouble :(

Tuesday, February 14, 2012, 12:05 PM

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Yeah Im in I always log out eevrytimeand close completly sonot sure what it was maybe whatever you did worked but thank you I am back ...
bythe way I must takethis chanceto tell you how much this site means to me and how helpful it is to me. Thanks PT for being a true postive in my life

Tuesday, February 14, 2012, 10:09 PM

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We appreciate that comment, thanks!

-PEERtrainer

Wednesday, February 15, 2012, 10:19 AM

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