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PT Please help me..
I belong to two groups and one has been accessible, however the other one has not been for the last 4 days it just says "sorry " with a quick explanation . Id appreciate any help as I really need to access my other group
thanks
BALANCE
Sat. Feb 11, 7:59pm
clear your cache, and totally close your internet browser. Then try to log back in and tell us if you're having a problem
Lori, Customer care, PEERtrainer
Sunday, February 12, 2012, 3:52 PM
thank you lori for your response..I still am having problems. I can access my one group but not the other it just says " we are sorry but the page or file you are looking for can not be uploaded. I have had thei group for three years and have never had an issue any help would be appreciated.
The group is "Sisterhood of the traveling runners"
Monday, February 13, 2012, 9:58 AM
We troubleshooted this and can access it. Must be something in your cache. Can you clear again, make sure you close your browser, reboot your computer? Sorry for your trouble :(
Tuesday, February 14, 2012, 12:05 PM
Yeah Im in I always log out eevrytimeand close completly sonot sure what it was maybe whatever you did worked but thank you I am back ...
bythe way I must takethis chanceto tell you how much this site means to me and how helpful it is to me. Thanks PT for being a true postive in my life
Tuesday, February 14, 2012, 10:09 PM
We appreciate that comment, thanks!
-PEERtrainer
Wednesday, February 15, 2012, 10:19 AM
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